BMC Helix ITSM

“BMC Helix ITSM is a comprehensive service management solution available for both cloud and on-premises deployments. It offers a user-centric experience designed for various devices, incorporating cognitive automation capabilities, impressive reporting tools, and visualizations that provide valuable data-driven insights. This versatile platform can be deployed on any cloud environment, ensuring flexibility. Additionally, it comes with pre-built IT Information Library (ITIL) service support features. BMC Helix ITSM simplifies and automates processes related to IT service desk, asset management, and change management operations. Furthermore, it allows you to establish connections between your business services and IT infrastructure, facilitating real-time management of the impact of technology and business changes on each other, both now and in the future